A White Paper
Restructuring
Regaining Control of IT Cost and Accountability
A project within a larger restructuring program establishing a unified cost model and Total Cost Ownership across IT services, reducing complexity and enabling cost control at scale.
Situation
The client operated with a fragmented IT cost structure, where multiple parallel tracking models made it difficult to understand where money was spent and who was responsible for it.
Limited transparency reduced confidence in financial reporting and made it difficult to identify savings opportunities or drive accountability across the organization.
At the same time, the complexity created a significant administrative burden across IT, Finance, and Master Data teams, taking attention away from operational priorities and decision-making.
What mattered in execution
Aurentor worked alongside IT and Finance leadership and team to establish a unified cost model based on true Total Cost of Ownership across all IT services.
The work focused on reducing complexity, clarifying ownership, and creating a model that could support operational decision-making rather than reporting alone.
The number of tracked objects was reduced by more than 80%, creating a structure that could be managed in practice rather than optimized in theory.
Separating organizational structures from service structures enabled more accurate cost allocation, clearer accountability, and improved financial follow-through across the organization.
The model was implemented using standard SAP S/4HANA functionality and embedded directly into existing operational processes to support long-term adoption and sustainability.
50%+
Reduction in administrative overhead
80%
Reduction in tracked financial objects
1 year
From design to full implementation
Outcome
The new model established a transparent view of direct and indirect costs across all IT services, enabling faster and better-informed business decisions.
Financial and operational priorities became more closely aligned, increasing commitment to ambitious cost-saving targets and strengthening accountability across the organization.
Administrative overhead was reduced by more than 50%, freeing capacity across IT and Finance teams to focus on analysis, prioritization, and business performance.
